**Shipping Policy**

Thank you for supporting our small business! We take pride in creating each embroidery piece to order, ensuring it’s made with care and attention to detail. Please review our shipping policy below

**Processing Time**

All items are made to order, and our current processing time is **1-3 business weeks**. This means it may take up to 3 weeks for your order to be crafted and shipped. Processing time may vary depending on order volume, but we always aim to complete your order as quickly as possible.

 **Need It by a Specific Date?**

If you have a specific deadline in mind, such as a gift or event, please **contact us before placing your order** to ensure we can accommodate your request. We’ll do our best to meet your needs, but please note that rush orders may incur additional fees.

**Shipping**

Once your order is processed, it will be shipped via the shipping method you selected. Delivery times vary depending on your location, but please be aware that we are not responsible for delays caused by the carrier. You’ll receive a tracking number once your order is shipped so you can monitor its progress.

 **All Sales Are Final**

As each item is made specifically for you, **all sales are final**. We are unable to accept returns or exchanges unless the item is damaged or incorrect upon arrival. Please double-check your order details before completing your purchase. If you have any questions or concerns, don’t hesitate to reach out.

**Lost or Damaged Items**

If your order arrives damaged or if you believe your item is lost in transit, please contact us immediately. We will work with the carrier to resolve any issues, but please note that once an order has been shipped, we are not responsible for lost or stolen packages.